Introduction
Nuwa Partners (“Nuwa Partners”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of the personal information entrusted to us. We recognise that privacy is fundamental to building trust with our clients, business partners, prospective clients, website visitors, and other individuals who interact with us.
As an advisory and consulting firm serving organisations across multiple industries and jurisdictions, we are committed to processing personal information responsibly, transparently, and securely. This Privacy Policy explains how we collect, use, store, disclose, retain, and protect personal information when you visit our website, engage our services, communicate with us, attend our events, apply for employment or consulting opportunities, or otherwise interact with Nuwa Partners.
Our privacy practices are guided by internationally recognised data protection principles, including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality, and accountability. We are committed to complying with applicable privacy and data protection laws in the jurisdictions in which we operate or provide services.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Our Privacy Principles
Our approach to privacy is founded on the following principles:
- Transparency: We are open about how we collect, use, disclose, and protect personal information.
- Lawful Processing: We process personal information only where there is an appropriate legal or legitimate business basis for doing so.
- Purpose Limitation: Personal information is collected only for specified, legitimate, and relevant purposes.
- Data Minimisation: We collect only the information necessary to provide our services, fulfil contractual obligations, or meet legal requirements.
- Accuracy: We take reasonable steps to ensure personal information remains accurate and up to date.
- Security: We implement appropriate administrative, technical, physical, and organisational measures to safeguard personal information.
- Confidentiality: Access to personal information is limited to authorised individuals who require it to perform their responsibilities.
- Accountability: We regularly review our privacy practices to ensure they remain effective and aligned with applicable legal and professional standards.
2. Company Information
Company Name: Nuwa Partners
Email: hello@nuwapartners.co
Telephone: +234 808 0470 028
Business Address: Lagos, Nigeria
Website: www,nuwapartners.co
If you have questions regarding this Privacy Policy or our handling of your personal information, you may contact us using the details above.
3. Scope of this Privacy Policy
This Privacy Policy applies to personal information collected through our website, digital platforms, professional engagements, business communications, events, recruitment processes, and other interactions with Nuwa Partners.
It applies to:
- Current and prospective clients
- Business partners and collaborators
- Suppliers, contractors, and service providers
- Website visitors
- Individuals who contact us by email, telephone, messaging platforms, or social media
- Applicants for employment or consulting opportunities
- Participants in webinars, events, workshops, and other programmes organised by Nuwa Partners
This Privacy Policy applies regardless of whether personal information is collected electronically, in person, or through other lawful means.
4. Information We Collect
Depending on your interaction with Nuwa Partners, we may collect the following categories of information.
4.1 Personal Information
This may include:
- Full name
- Professional title
- Company or organisation
- Business address
- Email address
- Telephone number
- Professional profile information
- Signature where required
- Identification information where necessary to fulfil legal or contractual obligations
4.2 Business Information
When delivering advisory or consulting services, we may collect information relating to your organisation, including:
- Organisational structure
- Business objectives
- Operational information
- Strategic plans
- Workforce information
- Corporate governance information
- Financial information where relevant to the engagement
- Information required for due diligence or project delivery
4.3 Recruitment Information
Where you apply for employment or consulting opportunities, we may collect:
- Curriculum Vitae (CV) or résumé
- Employment history
- Educational qualifications
- Professional certifications
- References
- Interview notes
- Assessment results
- Information voluntarily provided during the recruitment process
4.4 Communication Information
We may maintain records of business communications, including:
- Email correspondenc
- Website enquiries
Contact forms - Telephone conversations
- WhatsApp or other authorised business messaging communications
- Meeting notes
- Consultation records
- Event registrations
- Client support interactions
4.5 Technical Information
When you use our website or digital platforms, we may automatically collect information such as:
- Internet Protocol (IP) address
- Browser type and version
- Device information
- Operating system
- Website usage information
- Date and time of access
- Pages visited
- Referral sources
- General location information derived from IP addresses
4.6 Financial Information
Where relevant to our services, we may collect:
- Payment information
- Billing details
- Invoice records
- Transaction history
We do not intentionally collect more financial information than is necessary to fulfil our contractual and legal obligations.
5. How We Collect Information
We collect personal information through a variety of lawful channels, including:
- Information you provide directly during consultations, meetings, correspondence, or business engagements.
- Contact forms submitted through our website.
- Email, telephone, and authorised messaging platforms.
- Recruitment applications and supporting documents.
- Event registrations and webinar participation.
- Surveys and feedback forms.
- Business referrals and professional introductions.
- Publicly available sources where relevant to our business relationship.
- Cookies and similar technologies used on our website.
- Third-party service providers where legally permitted.
Where required by applicable law, we will obtain your consent before collecting or processing personal information.
6. How We Use Personal Information
We use personal information for legitimate business purposes, including to:
- Deliver advisory and consulting services.
- Respond to enquiries and requests.
- Prepare proposals, contracts, and project documentation.
- Communicate regarding engagements, meetings, and business activities.
- Manage client relationships.
- Improve our services and website.
- Facilitate recruitment and employment processes.
- Organise events, webinars, and professional programmes.
- Process invoices and payments.
- Comply with legal, regulatory, and professional obligations.
- Protect our business, systems, and information assets.
- Detect, investigate, and prevent fraud or other unlawful activities.
- Resolve disputes and enforce contractual rights.
- Send business updates, publications, or marketing communications where permitted by law.
We will not use personal information for purposes that are incompatible with those described in this Privacy Policy without notifying you or obtaining consent where required.
7. Lawful Basis for Processing
Where required by applicable privacy laws, Nuwa Partners processes personal information on one or more of the following legal grounds:
- Your consent.
- Performance of a contract or taking steps prior to entering into a contract.
- Compliance with legal or regulatory obligations.
- Protection of legitimate business interests, provided such interests do not override your rights and freedoms.
- Protection of vital interests where applicable.
- Performance of tasks carried out in the public interest where authorised by law.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
8. Marketing Communications
From time to time, we may send newsletters, insights, event invitations, reports, publications, and information about our services where permitted by applicable law.
You may opt out of receiving marketing communications at any time by:
- Clicking the unsubscribe or opt-out link included in any marketing email; or
- Sending an email to support@nuwapartners.co requesting to be removed from our marketing mailing list.
Please note that opting out of marketing communications does not affect transactional, administrative, or service-related communications that are necessary for our ongoing business relationship or to fulfill our contractual and legal obligations.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, enhance user experience, understand how visitors interact with our website, and support the performance of our online services.
Cookies are small text files stored on your device that enable certain website features and help us remember your preferences.
The cookies we use may include:
- Essential Cookies: Required for the operation and security of our website.
- Functional Cookies: Used to remember your preferences and improve your browsing experience.
- Performance Cookies: Used to help us understand website usage and improve website performance through aggregated and non-identifiable information where appropriate.
You may configure your browser to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of parts of our website.
10. Sharing Personal Information
Nuwa Partners does not sell, rent, or trade personal information.
We may disclose personal information where necessary to:
- Deliver our services.
- Fulfil contractual obligations.
- Comply with applicable legal or regulatory requirements.
- Protect our legal rights and legitimate business interests.
- Respond to lawful requests from regulatory authorities, courts, or law enforcement agencies.
- Support business operations through carefully selected service providers.
Where appropriate, personal information may be shared with:
- Professional advisers, including legal, financial, and audit advisers.
- Technology service providers.
- Cloud hosting and software providers.
- Business partners involved in delivering specific services.
- Regulatory authorities where disclosure is required by law.
- Other third parties with your consent or at your direction.
Where third parties process personal information on our behalf, we take reasonable steps to ensure they maintain appropriate confidentiality and security standards.
11. International Data Transfers
As Nuwa Partners works with clients, partners, and service providers across multiple jurisdictions, personal information may be processed or stored in countries other than your country of residence.
Where cross-border transfers occur, we take reasonable steps to ensure appropriate legal, contractual, technical, and organisational safeguards are implemented to protect personal information and to comply with applicable data protection requirements.
By engaging with our services, you acknowledge that your personal information may be transferred internationally where necessary to support our business operations and service delivery.
12. Data Security
Nuwa Partners is committed to protecting personal information against unauthorised access, disclosure, alteration, misuse, loss, or destruction.
We maintain reasonable administrative, technical, physical, and organisational safeguards appropriate to the nature of the information we process.
These measures may include:
- Access controls and user permissions.
- Secure storage systems.
- Encryption where appropriate.
- Network and system security measures.
- Confidentiality obligations for employees, contractors, and authorised representatives.
- Staff awareness and privacy training.
- Periodic review of our information security practices.
Although we strive to maintain a high level of security, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
13. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with applicable legal or regulatory obligations, resolve disputes, enforce our agreements, and maintain appropriate business records.
When personal information is no longer required, we will securely delete, destroy, anonymise, or otherwise dispose of it in accordance with applicable legal requirements and our internal retention practices.
14. Your Privacy Rights
Depending on your location and the applicable privacy laws, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of your personal information where legally applicable.
- Request restriction of certain processing activities.
- Object to certain processing activities where permitted by applicable law.
- Withdraw consent where processing is based on consent.
- Request a copy of your personal information where required by applicable law.
- Lodge a complaint with the relevant privacy or data protection authority in your jurisdiction.
To protect your privacy, we may request information to verify your identity before responding to your request. We will respond within a reasonable period or within any timeframe required under applicable law.
15. Children's Privacy
Nuwa Partners’ services are intended for businesses, organisations, and working professionals.
We do not knowingly collect personal information from individuals under the age of 18. If we become aware that personal information relating to a child has been collected unintentionally, we will take reasonable steps to delete such information as soon as practicable.
Parents or guardians who believe that a child has provided us with personal information may contact us using the details provided in this Privacy Policy.
16. Automated Decision-Making
Nuwa Partners does not make decisions based solely on automated processing or profiling that produce legal or similarly significant effects on individuals.
Where technology is used to support our operations, meaningful human oversight remains an integral part of our decision-making processes.
17. Confidentiality
Maintaining the confidentiality of information entrusted to us is a fundamental part of our professional responsibilities.
Employees, consultants, contractors, and authorised representatives of Nuwa Partners are required to protect confidential and personal information obtained during the course of their work and may access such information only where necessary to perform their responsibilities.
18. Business Transfers
Should Nuwa Partners undergo a merger, acquisition, corporate restructuring, investment transaction, or sale of all or part of its business, personal information may be transferred as part of that transaction.
Where such transfers occur, we will take reasonable steps to ensure that personal information continues to be protected in accordance with this Privacy Policy and applicable legal requirements.
19. Data Breach Management
Nuwa Partners maintains procedures for identifying, investigating, managing, and responding to actual or suspected data security incidents.
Where a personal data breach is likely to result in a significant risk to the rights or freedoms of affected individuals, we will take appropriate action, including notifying affected individuals and relevant regulatory authorities where required by applicable law.
Following any security incident, we will review the circumstances and implement appropriate measures to reduce the likelihood of recurrence.
20. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services that are not operated or controlled by Nuwa Partners.
We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage you to review the privacy policies of any external websites you visit before providing personal information.
21. Your Responsibilities
When interacting with Nuwa Partners, you are responsible for ensuring that:
- The information you provide is accurate, complete, and up to date.
- You promptly notify us of any changes to your personal information where relevant.
- You have the necessary authority to provide personal information relating to another individual where applicable.
- Your use of our website and services complies with applicable laws and regulations.
22. Consequences of Not Providing Information
In some circumstances, we require certain personal information to provide our services, enter into contracts, comply with legal obligations, or respond to your requests.
If you choose not to provide the requested information, we may be unable to provide certain services, complete transactions, or fulfil our contractual or legal obligations.
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, legal obligations, or privacy practices.
The revised version will be published on our website together with the updated Effective Date.
Where appropriate or required by applicable law, we may also notify individuals of material changes through appropriate communication channels.
Your continued use of our website or services following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised Policy.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or would like further information about how Nuwa Partners processes personal information, please contact us using the details below:
Company Name: Nuwa Partners Ltd
Email: support@nuwapartners.co
Telephone: +234 808 0470 028
Business Address: Lagos, Nigeria
Website: www.nuwapartners.co
We are committed to addressing privacy-related enquiries promptly and will make reasonable efforts to respond within the timeframe required by applicable law.